HUD Extension (browser extension)
- A complete redesign of the live call experience
- Coaching presented in a clearer, more focused way
- New: Weekly Focus. Admins can choose one metric to improve — or let Swiftner suggest where the team should focus
- Metrics are now more visible, both during and after calls
HUD (admin app)
- Redesigned coaching experience with clearer structure and better flow
- New Home view with quick access to top performers and weekly team trends
- Individual user pages with highlights and concrete improvement suggestions
- Sortable leaderboard
- Upload calls (admins)
- Hourly feedback with alerts
- A range of small UI improvements for a calmer, more focused workday
New subscription plans
- We’ve also made it easier to get started — and easier to choose the right plan:
- Light — A more affordable option with fewer features and post-call coaching only
- Pro — Full access with live coaching and a 30-day free trial
- Enterprise — For teams with unique needs, on-premise solutions, and custom integrations
This is just the beginning. We’ll keep building — step by step — with a clear focus on better coaching and less friction in everyday work.